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Support Tickets v4.0

Overview​

Tip

If you are calling protected endpoints, set the credentials via Authorize; otherwise the runner adds the Api-Key and Auth-Schema headers with placeholder values, without overriding the ones you have already set.

Runner​

Authentication​

Typical headers:

  • Api-Key: application key
  • Auth-Schema: authentication scheme (e.g. S2S)
  • (optional) X-Psu-IP-Address, X-Time-Zone

Quickstart​

  1. Open the Runner section
  2. Select the desired environment (Sandbox / Production)
  3. Click Authorize and enter the real values (recommended)
  4. Try a call with Try it out

CORS/HTTPS Notes​

Swagger UI makes calls from the browser:

  • the API must allow CORS from the docs portal domain
  • beware of mixed content: if the portal is served over HTTPS, the API should be as well